The template designer tool enables OSM administrators to create templates that users can access to create messages, within OSM. Templates can be created with text, images, Flash, video, QR codes, touch buttons and data grids. Each element within the template has editable properties. 

Each element can also be hard set within the template so users can't change the element, or the element can be editable so users can alter the element while creating the message. 

All templates created with the template designer will be "what you see is what you get" (WYSIWYG) templates and will present the WYSIWYG message editor to OSM users. Existing, manually created messages cannot be edited using the template designer. 

The latest version of the OSM template editor is 3.10.  To learn about the latest features and capabilities, log into your EnGage account and search within the Help using the terms "Template Designer".