When the approval workflow is enabled, messages will always have one of four approval states. Each state will have a label and will also be colour coded. These states only apply to messages when the approval workflow is enabled. When the approval workflow is not enabled, all messages will be in the saved (white) state. The following approval states are:
Understanding Message Status Print
Modified on: Tue, 24 Jun, 2014 at 5:04 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.