All reports can be exported as PDF and CSV.

PDF (Portable Document Format): Selecting the PDF format requires that a PDF reader such as Adobe Acrobat be installed to view this report type. If so, this report will show in pop-up window within a web browser. This is a non-editable report best suited for being printed. 

CSV (Comma Separated Values): Selecting the CSV format outputs the report in a text document with comma separated values. This is mostly used for downloading raw data from EnGage for using in a database or spreadsheet. Depending on the report selected, the report may or may not have headers describing the data. Most reports that are single lists, such as content listing of site listings will not have headers within the CSV file. Reports that are “grouped by” will have headers, grouping information and summaries within the CSV file, which is not always appropriate for raw data manipulation.


Note on cell formats: When viewing the All Sites Not Connected report in a spreadsheet application such as Excel, the "player last connected time" will display in UNIX Epoch time. To convert to UTC, use the formula "= (A1/1000+DATE(1970,1,1)*86400)/86400", where A1 is the cell ID. This data is already converted to UTC in the PDF version.