Within EnGage, each primary entity type is organized in a hierarchy. This hierarchy can be configured to suit each customer’s business needs. Some primary entities within EnGage can have typed metadata (attributes) associated with it. Using this metadata, parameterized searches can be constructed to filter the data.
Elements such as sites, players, content, layouts, programs, timetables and playlists can each have their own hierarchical organization. Aside from the organizational aspect of the hierarchies, inheritance is a very useful ability that can be applied to most hierarchies. Elements such as content playlists and settings can be assigned to various “branches” in a tree and the “leaf” nodes below can inherit the assigned elements from above. All the Sites under the assigned branch will also receive this assignment. An exception takes place if an element is changed at a lower branch. This exception will no longer inherent the assignment from the higher branch until the lower assignment (exception) is cleared.
Note: The hierarchy structure for Sites should be decided when an EnGage network is first created, as site hierarchies can become increasingly complex as the network grows and more time consuming to change. For consultation or advice regarding network hierarchies, please contact your account manager or the customer support desk.