Customer Support Desk

Standard-Definition Video

MPEG1, MPEG2 or MPEG4

NTSC (720 x 480); Frame Rate (fps):29.97; Bit rate: average 5,500 Kbps (Maximum 6,500 Kbps)

PAL (720x576); Frame Rate (fps): 25;Bit rate: average 5,500 Kbps (Maximum 6,500Kbps)

Audio; MPEG Audio 128Kbps, 44.0KHz

For MPEG4 (DivX or H.264, for example), the bit rate usually does not need to be more than 2,500Kbps for a standard definition video as the codec has a very efficient encoding.

If the video is silent, an embedded blank audio track is recommended on RP700 series players.

For MPEG2, even standard definition full screen videos normally require the bit rate to be as high as 6,000 Kbps. For this reason, we recommend using H.264 for both high and standard definition.

High-Definition Video

We recommend using the H.264 codec in theMP4 container with AAC audio. When a profile option is available, use the“Baseline” profile.

720p - 1280 x 720; Frame Rate (fps): 29.97;Bit rate: average 4,000 Kbps (Maximum 6,000Kbps)

1080i – 1920 x 1080; Frame Rate (fps): 60;Bit Rate: average 9,000Kbps (Maximum 11,000Kbps) . Not recommended as large file sizes are inconsistent with digital signage standards.

1080P – currently not recommended.

Audio - AAC Audio 128Kbps, 44.0KHz

Widescreen (16:9)

If silent, an embedded blank audio track is recommended.

4K

Video

3840x2160px

Encoding settings: h.264 [email protected], 23.976fps; Progressive; VBR 2 Pass; Target 20Mbps, AAC 128kbps; 44khz; Stereo

Note that all video should have a silent audio track, even if no audio used

Image

3840x2160px

JPEG or PNG image files supported

RGB

Recommend "Save for Web" to be used for image export from Photoshop

Audio