Customer Support Desk

The optional approval system is designed for workflows where multiple users are managing a digital signage network and one or more users are responsible fo...

Assignments are a key concept in EnGage. Assignments are what link all the elements together such as the screen to the Player or the player to a Site. All t...

Attributes are used to add metadata to sites, players and content. Some metadata is automatically populated such as the basic details of a video asset. Othe...

Every attribute is part of an “Attribute set”. Rather than assigning individual attributes, users must first create a new attribute set and apply that attri...

An audio program is similar to a standard program in that it defines what content to playback and the order in which it will play. An audio program however,...

An audio timetable is similar to a standard timetable in that it defines which programs should play at a specific date/time, but an audio timetable only con...

The term campaign is used to refer to the system that can automatically distribute content, targeted to sites, based on a schedule and specific playback rul...

A command is a general element that can be added to programs, timetables, command schedules that either adds functionality or performs an action. For example...

The term commissioning refers to the processes of getting a player up and running for the first time, making sure that it’s connecting to the system and all...

Content / Media Asset The term content or media asset refers to any media that the player can show on the screen. Content can be videos, images, audio files...