EnGage Player

USB key update instructions: EnGage server connection settings
USB key update instructions: EnGage server connection settings How to move a player to EnGage PRD, VAR, or CL3 environments Required: Connection setti...
Tue, 14 Apr, 2020 at 6:07 PM
USB key update instructions: Static IP Site Network Settings
USB key update instructions: Static IP Site Network Settings How to configure an EnGage player to connect to a Static IP address Required: Static IP S...
Fri, 10 Apr, 2020 at 5:37 PM
USB key update instructions: DHCP Site Network Settings
USB key update instructions: DHCP Site Network Settings How to revert an EnGage player to default DHCP Site Network Settings Required: DHCP Site Netwo...
Fri, 10 Apr, 2020 at 5:37 PM
USB key update instructions: Wireless Network Settings
USB key update instructions: Wireless Network Settings How to connect a wireless media player to a WiFi network To connect a wireless media player to t...
Fri, 10 Apr, 2020 at 5:40 PM
EnGage Player imaging instructions
The attached document outlines how to apply the EnGage media player image to a ComQi certified device.
Thu, 14 May, 2020 at 9:44 AM
EnGage Player CDAT upgrade instructions
Updating the media player software version can be done by sending a CDAT file to the media player, then initiating the installation by publishing a "tr...
Thu, 30 Apr, 2020 at 1:27 PM
Enabling Hardware Acceleration
Video playback (not including Flash video or video within Flash) can either be done via software which utilizes the CPU or can be done via the GPU which has...
Thu, 16 May, 2019 at 11:10 AM
Troubleshooting a connectivity issue
Follow the steps below to ensure that your media player is able to establish a connection to EnGage. Most connectivity issues can be resolved by rebooting ...
Thu, 14 May, 2020 at 2:10 PM
RP511 wireless specs
The WiFi is an Atheros B097 WiFi 11bgn MiniPCIe + Antenna Kit. This runs at 2.4GHz only with 802.11g and 802.11n WiFi. 802.11 b is not suppo...
Wed, 24 Sep, 2014 at 12:38 PM
Downloads have FTP and FTPS errors but download OK on HTTP or HTTPS
Downloads have FTP and FTPS errors but download okay on HTTP or HTTPS. This means the firewall is blocking FTP and FTPS downloads but allowing HTTP and HTTP...
Fri, 24 May, 2013 at 5:11 PM